A former senior staff of the First
Bank Plc, Mr. Taiwo Shojobi, has condemned the management of NSIA Insurance
Limited (formerly ADIC Insurance) for hiding under their Article 6 Surrender of
Policy to deny him of his entitlements as a result of the company’s inability
to follow up the collection of subsequent premium from him since 2008 to date.
Shojobi described the Insurance
company’s reliance on Article 6 Surrender of Policy as a deliberate ploy embodied
in the policy to defraud unsuspecting customers who had taken up the insurance
policy in almost good faith, noting that the various articles in the policy
were meant to guide the customers and not weapons to be used by the company to
cover up its act of negligence to the customers.
He stressed that the insurance firm
deliberately framed up and argument that their agent, who was dealing with him on their behalf, informed them that
he (Shojobi) refused to continue with the premium payment without due recourse
to him for confirmation, thereby once again exposing the firm’s act of
negligence to their client.
The ex-banker noted that all
attempts to trace NSIA’s agent, whom he was dealing with, proved abortive,
adding that between that 2008 and September 2010 when he voluntarily retired
from the services of First Bank Plc, he did not receive any communication
whatsoever from neither the insurance firm’s agent nor their officer until 2015
(after 8 years) when he demanded for his benefits through his solicitor that he
was informed that their agent had notified them that he (Shojobi) refused to
continue payment of premium, whereas she had then seized to be an agent or
representative of the insurance firm.
Shojobi stated that the insurance
firm was duty bound to have confirmed the genuiness or otherwise of the statement
made by their agent against their client by either writing or calling the
client on phone for necessary confirmation, which the management never did.
He also decried the attitude of the
management of NSIA Insurance Limited by not officially informing him and other
customers of the change in the company’s corporate name when the firm had his
contact address and phone numbers.
The ex-banker stressed that all his
appeals to the insurance firm to get all the premium he had paid with the
interest, profit and reversionary bonuses paid to him were rebuffed by the
company.
Shojobi who noted that he had trust
in the Commissioner for Insurance and the National Insurance Commission
(NAICOM), urged the insurance industry regulatory agency to get him justice
from the management of NSIA Insurance Limited by helping him to prevail on the
insurance company to pay up all the premium he had paid with interest, profit
and reversionary bonuses.
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